Oak Lawn, IL Kia Sorento Gives Hawkinson Kia 5 Stars

by Kim E (Oak Lawn, IL) on December 15, 2011
Salesperson: Sean Knapp
Department: sales department
I have purchased two vehicles from Sean Knapp, and he has provided me with excellent customer service. As a woman, I want to deal with an honest and cost consious salesperson, and Sean works hard to find the best vehicle for the individual. I highly recomment Hawkinson Kia, not to mention my 2012 Kia Sorrento Kicks Butt~
Our reply

Kim,

Thank you for giving us a 5 star review and taking the time to write one. Sean Knapp is one outstanding salesperson, nothing but great news about his skills and customers! We hope to see you again soon, either Sales or Service!

Bob Hawkinson/owner


Orland Park, IL Kia Soul Gives Hawkinson Kia 5 Stars

by Daniel R (Orland Park, IL) on December 15, 2011
Salesperson: Sean Knapp
Department: sales department
Recently purchased 2012 KIA SOUL from Sean Knapp,and he was excellent. When i came in I was looking to trade in my new ram pickup which was not working well with gas mileage. I was able to replace that truck with the Kia Soul which lowered my payment and gets me 30 mpg. Thanks again Sean, Geno and Brian at hawkinson Kia.
Our reply

Thank you, Daniel, for the 5 star review! I appreciate you recognizing my sales team, especially Sean Knapp. We are fortunate to have him at Hawkinson Kia. I'm happy to hear that Sean put you in a brand new vehicle, while still meeting your needs financially. Hope to see you soon!

Bob Hawkinson/owner


Joliet, IL Kia Optima Gives Hawkinson Kia 5 Stars

by Joe e (Joliet, IL) on December 15, 2011
Salesperson: Sean Knapp
Department: sales department
I traded in my Kia Amanti for a new 2011 Kia Optima and could not have been happier with the "white golve" service that was provided to me by the Hawkinson Kia sales team. Sean Knapp, my sales consultant, really took a great deal of pride in making sure I was happy during and after the transaction. When I arrived, Sean had the car of my choice ready and detailed in the customer viewing area and had the paperwork drawn up before I got there...no needless negotiation back and forth. I have recommended Sean to several friends and 2 have purhased from him. Also, The Service has also been great as I have always had my car cleaned after each oil change free of charge. I could not be happier.
Our reply

Joe,

Thank you for the kind words towards Sean, I appreciate you taking the time to write us a 5 star review. I'm pleased to hear that Sean met all of your needs, and you left in your new Optima completely satisfied! We all look forward to seeing you again in either Sales or Service here at the Matteson Auto Mall. Thanks again!

Bob Hawkinson/owner


Matteson, IL Kia Sportage Gives Hawkinson Kia 5 Stars

by Linda B (Matteson, IL) on December 15, 2011
Salesperson: Peggy Araujo
Department: sales department

Although I had a new 2010 Mazda 6 in excellent condition with very low miles, I found myself wanting a small SUV. And, while Mazda offered a fantastic deal on their CX-7; I found myself drawn to the Kia Sportage in large part because of the customer service received by the Internet Sales Manager Peggy Araujo at Hawkinson Kia/Nissan. I put my wish list out there on the internet and narrowed the SUVs to three (the Kia Sportage actually being my last choice). Yet, after speaking with Peggy, who seemed sincere (yes, it is possible for a car salesperson to be genuine)so I headed over to Hawkinson Kia/Nissan. Peggy made me feel welcome and went over various options and prices. I test drove the sportage a number of times and couldn't find one thing about it that I didn't like, not one thing. I've owned the other brands (Toyota, Honda, Mazda, etc) and they're all great vehicles. However, not all dealerships provide great customer service. Peggy provided great customer service and exceptional follow-up, via email and through telephone calls. I've owned my Kia Sportage for a year now and Peggy still checks in to ensure all is well with me and my vehicle, there isn't a sales pitch; just go old fashion manners by way of following up. In an age where everything is technology driven --- it's nice to interact with an actual person. Because of Peggys exceptional professional & interpersonal skills and frankness, purchasing another Kia is at the top of my list for my next vehicle and Peggy is the only person I will contact because I know with her I dont have to haggle --- shes going to work for me as well as working to make the sale. How great that she can accomplish both in a manner that is sincere.

Our reply

Wow! Thank you so much, Linda, for this awesome review! I really appreciate you taking time to write about Hawkinson Kia and Peggy. She is a great salesperson, and we are fortunate to have her on our team. I'm happy to hear she met all of your expectations and she put you in the right vehicle at the right price. As you already know, our customers are Customers For Life. Looking forward to seeing you in the future, in either sales or service! Thanks again.

Bob Hawkinson/owner


Joliet, IL Kia Customer Gives Hawkinson Kia 5 Stars

by Tony R (Joliet, IL) on December 15, 2011
Salesperson: Peggy Araujo
Department: sales department

I first inquired about a few vehicles over the internet and Peggy was my Internet rep. She was very responsive and answered any questions I had. The experience at Hawkinson Kia was great. Very painless to say the least. I ended up buying a Trailblazer and was completely satisfied. Thank you Peggy for all your hard work. And thank you Hawkinson Kia.

Our reply

Tony,

Thank you for this 5 star review and taking the time to write about us! I'm glad Peggy took care of you and met all of your needs as a customer. Our customers here at Hawkinson Kia, are Customers For Life! We look forward to seeing you again in our Service Department here in the Matteson Auto Mall.

Bob Hawkinson/owner


Chicago, IL Kia Customer Gives Hawkinson Kia 5 Stars

by Justin C (Chicago, IL) on December 15, 2011
Salesperson: Peggy Araujo
Department: sales department
Spoke to Peggy in internet on a vehicle i was inquiring about. Although we decided that our budget would not allow us the car, i had to come on and say how wonderful my experience was with peggy. She had an answer to every question and was one of the friendliest people i ever delt with at a dealership. She made me feel so comfortable! Because of her I will continue to recommend people to her and this dealership!
Our reply

Justin,

Although you did not purchase with us, I appreciate your 5 star review and recommendations towards this dealership and Peggy! I'm pleased to hear your recognition towards Peggy and her ability to make you feel comfortable. I'm looking foward to seeing you in the future! Thanks again.

Bob Hawkinson/owner


South Holland, IL Kia Customer Gives Hawkinson Kia 5 Stars

by Katie C (South Holland, IL) on December 15, 2011
Salesperson: Peggy Araujo
Department: sales department

I spoke to Peggy on a vehicle that I was interested in seeing from the internet, she was very knowledgeable and VERY friendly!! She was very quick to answer all of my questions and made me feel comfortable to come in and look at the car and possibly purchase. Unfortunately the car I was interested in was sold by the time I was able to make it in due to a family emergency.

Our reply

Katie,

I'm sorry to hear you didn't end up with the car that you wanted, but I'm happy to hear that Peggy tried her hardest to make it happen. She is a fantastic Internet Sales Person and we are very lucky to have her. Please consider buying from us in the future, since the present was not agreeing with you. Looking foward to seeing you! Thanks for this 5 star review as well!

Bob Hawkinson/owner


Oak Lawn, IL Kia Customer Gives Hawkinson Kia 5 Stars

by Robert K (Oak Lawn, IL) on December 15, 2011
Salesperson: Sean Knapp
Department: sales department

In the last two years I have purchased 2 cars from Sean Knapp at Hawkinson Kia. Sean makes the car buying process painless, with no pressure. Even my extended family has purchased cars from him and they are just as satisfied as I am. I recommend asking for Sean Knapp if your planning on buying a Kia, he will make your car buying experience hassle free and enjoyable.

Our reply

Robert,

I'm glad to hear you are a successful Customer For Life! Sean Knapp is an outstanding Salesperson here at Hawkinson Kia, we are extremely fortunate to have him on our sales team! And I'm not suprised he gave you a great experience, he never fails in that department! I appreciate the 5 star review and hope to see you again soon in either our Service or Sales Department! Thanks again.

Bob Hawkinson/owner


Orland Park, IL Kia Customer Gives Hawkinson Kia 5 Stars

by Terry A (Orland Park, IL) on December 15, 2011
Salesperson: Brian Zawarus
Department: sales department
I recently inquired about a used vehicle over the phone, and Dave was very helpful in setting an appointment for me to see the car. I have had credit issues in the past, so unfoirtunately I have to wait, but I will definitely be asking for Dave when I am ready!
Our reply

Thank you, Terry for this review! I appreciate you taking the time to write us when you haven't even purchased from us yet! It's unfortunate to hear about the low credit score, but as you know it is not a problem for Hawkinson Kia! Although I'm happy to hear that Dave Shoup took care of you, he's one of the best Internet Sales Representatives that we have. I look forward to seeing you when you decide to purchase!

Bob Hawkinson/owner


Matteson, IL Kia Customer Gives Hawkinson Kia 5 Stars

by Dan M (Matteson, IL) on December 15, 2011
Salesperson: Nick Renfroe
Department: sales department
Buying a car at Hawkinson Kia has been a great experience. I was apprehensive about buying a new car, but my salesman (Nick R) and the rest of the staff made my car buying experience enjoyable. Great cars and great people to work with. Give them a try if you're looking for a new KIa. You won't be disappointed.
Our reply

Dan,

Thanks for the awesome 5 star review and taking the time to write us one! I'm happy to hear that Nick met up to your expectations and that you had a great experience. Our customers at Hawkinson Kia are Customers For Life! Looking forward to seeing you again in the Matteson Auto Mall!

Bob Hawkinson/owner


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Hawkinson Kia 5501 Miller Circle Dr Matteson, IL 60443 (708) 720-8999
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